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Desktop Administrator
KDInfotech Seattle, WA
$58k-75k (estimate)
Full Time | IT Outsourcing & Consulting 1 Week Ago
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KDInfotech is Hiring a Desktop Administrator Near Seattle, WA

A Day in the Life of our Desktop Administrator

Our Desktop Administrators are responsible for all daily IT Operational needs. They support our clients by understanding their network and systems needs before implementation, and will be working towards managing and maintaining systems. On the daily, Desktop Admins support hardware, software, SaaS, and related wireless/VPN technologies.

Who Should Apply 

We welcome all applicants that are constantly seeking to provide exceptional customer service in ever changing highly technical environments. If you are a fast learner, and can communicate complex technical issues to all levels of individuals then we urge you to apply.

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Daily Responsibilities

  • Provide user support both onsite and remote staff
  • Troubleshoot Software and Hardware issues for staff as needed
  • Take part in company wide projects (system upgrades, security rollouts)
  • Test and qualify new hardware/software for the company 
  • Utilize established ticketing system to track open issues
  • Responsible for knowledge Base documentation creation 
  • Supporting C-Level executives when needed
Qualifications and Skills
  • 2 years of support experience with a variety of operating systems (MacOS preferred)
  • Proficient within Google Workspace administration
  • Experience with SaaS Applications
  • Experience with Okta administration 
  • Audio/Visual application support and troubleshooting (Zoom)
  • Work experience with JAMF for MDM 
  • Expertise in deploying and supporting desktops/laptops, phone systems, and various mobile devices
  • PowerShell, Bash, or Python scripting experience is preferred
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$66,000 - $86,000 a year
The expected, full-time, annual base pay scale for this position is based off of skills, experience, and location.
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Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$58k-75k (estimate)

POST DATE

05/04/2024

EXPIRATION DATE

07/03/2024

WEBSITE

kdinfotech.com

HEADQUARTERS

San Jose, CA

SIZE

25 - 50

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for Desktop Administrator positions, which can be used as a reference in future career path planning. As a Desktop Administrator, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Administrator. You can explore the career advancement for a Desktop Administrator below and select your interested title to get hiring information.